The Public Service Commission (PSC) has launched a nationwide survey to assess employee satisfaction and workplace conditions across government institutions.
PSC Chief Executive Officer Anthony Muchiri said the exercise, running from September 8 to September 20, seeks to evaluate employee engagement, organisational culture, and staff well-being within the public sector.
The survey is expected to provide a baseline satisfaction index that will guide policy reviews aimed at improving service delivery, efficiency, and good governance practices.
According to Muchiri, the initiative aligns with Section 62 of the PSC Act, 2017, which mandates the Commission to ensure effectiveness in the public service.
The exercise will target officers across constitutional commissions, ministries, state departments, independent offices, statutory authorities, state corporations, Semi-Autonomous Government Agencies (SAGAs), public universities, and Technical and Vocational Education and Training (TVET) institutions.
PSC has directed human resource heads to share the survey notification widely, encouraging staff to participate. The survey will be conducted online, with responses expected to take less than 30 minutes.
“All responses will be treated with strict confidentiality. Your input is invaluable in shaping a more efficient and effective public service,” the Commission assured.
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