In a bid to enhance transparency and foster closer relationships with its large-power customers, Kenya Power hosted a significant stakeholders forum in Kiambu County yesterday. The event, held at a prominent venue in the county, brought together key stakeholders including industrial leaders, commercial enterprises, and representatives from various sectors heavily reliant on electricity.
The forum, spearheaded by Kenya Power’s top management and regional executives, aimed to address pertinent issues affecting large-power consumers such as tariff structures, power reliability, and customer service. It provided a platform for open dialogue where attendees could voice their concerns directly to decision-makers within the organization.
During the proceedings, Kenya Power executives highlighted ongoing initiatives aimed at improving service delivery, including infrastructure upgrades and system maintenance plans tailored to meet the increasing demands of large-scale consumers in Kiambu County. The discussions also delved into the importance of energy efficiency and sustainable practices in the context of Kenya’s broader energy goals.
“We are committed to ensuring that our large-power customers receive the highest standards of service,” remarked one of Kenya Power’s senior officials. “Events like these are crucial for us to understand the specific needs and challenges faced by our stakeholders so that we can continually improve our operations.”
The forum concluded with a commitment from Kenya Power to address the feedback received and to work closely with stakeholders to implement practical solutions that benefit both the company and its customers. Participants expressed appreciation for the opportunity to engage directly with Kenya Power management and pledged their support in collaboratively shaping the future of energy provision in the region.
As Kenya Power continues to navigate the complex landscape of energy distribution and consumer satisfaction, forums such as these serve as vital mechanisms for fostering trust and cooperation among stakeholders, ultimately aiming for a more resilient and efficient energy sector nationwide.
