Public Service Cabinet Secretary Justin Muturi has raised concerns over the huge number of uncollected national identity cards in the country.
Muturi has revealed that there are over 190,000 uncollected National IDs nationally, along with over 100,000 other important documents.
The Thika Huduma Centre alone holds more than 2,800 birth certificates, over 10,000 IDs, and over 6,000 driving licenses.
The Cabinet Secretary spoke after touring the Thika Huduma Centre, where he assessed ways to enhance service delivery and boost efficiency. “One thing stood out—the staggering number of uncollected documents,” the CS said.
“I’m urging all Kenyans to visit their nearest Huduma Centre and collect their documents without delay!” the CS stated . “With 57 Huduma Centres across the country, accessing your documents has never been easier.”
He highlighted the government’s efforts to establish Huduma Centres in every constituency, ensuring that no one has to travel far for essential services. “I’m thrilled to see Members of Parliament fully supporting this initiative to bring services closer to the people,” he added.
Muturi further said that despite repeated attempts by Huduma Centres officials to reach out to the applicants, many have failed to respond or show up to collect their documents.
The Huduma Centres across Kenya are currently holding uncollected National Identity Cards, along with other important documents. “We, therefore, urge Kenyans to visit their Huduma Center and collect the documents they applied for,” the CS emphasized.
He emphasized the importance of collecting these documents, emphasizing that they are crucial for various purposes, including accessing government services, financial transactions, and legal processes.
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